Customer Service Representative
Job Description
Location: Springfield, MO
About Us:
Ridewell Suspensions is a leading suspension supplier to the vocational trailer market.
Founded in 1967, we pride ourselves on a great culture, stable environment, competitive compensation with full benefits.
The Customer Service Representative role is considered a long-term career position with low turnover. This position is opening due to a retirement; several months of training and shadowing to be provided.
Job Description:
- Teamed with an outside salesperson and supporting customers in a given territory.
- Focus on assisting our established and repeat customers with various needs, including placing orders, pricing, delivery times, and product selection.
Requirements:
- No travel
- No cold calls
- Minimal overtime
- Monday – Friday, hours 8:00 am – 5:00 pm
- Proficiency with various computer software programs
- Strong communication and interpersonal skills
- Excellent time management and organizational skills
- Exceptional follow-up on customer requests
- Strong work ethic
- Technical / mechanical aptitude desired
- Take pride in customer satisfaction
Apply Now:
If you’re ready to embark on a rewarding career with Ridewell Suspensions, apply today!